Frequently Asked Questions — Sourcing Digital Scales from China

Capacity is the maximum load you need; readability is the smallest increment the display resolves. Over-specifying readability costs money because finer load cells and tighter calibration are more expensive. A practical rule is to size capacity roughly 20–30% above your heaviest normal load, and to buy only the resolution your market actually verifies.

0.1 g covers baking, spices, coffee dosing and supplements, and is what most retail markets verify. Go finer to 0.01 g only where the application genuinely needs it — the same platform can usually be moved onto a finer load cell, so it is a specification decision rather than a new product.

Yes. Unit sets (g / oz / lb / ct / ml) are configured during assembly, and the printed manual language can be changed with the run. This is one of the main reasons buyers consolidate with one supplier across markets.

In OEM you bring the specification and we reproduce it; in ODM you choose from our existing 121 models and 24 ready-to-customise platforms and we apply your brand. Most new brands start with ODM because it avoids tooling cost and development time.

Yes. Housing print, platform print and retail-box branding are all handled in-house, along with colour, packaging format and carton configuration. Because standard branding rides on existing tooling, it does not normally carry a mould bill.

Yes. A branded pre-production sample confirms print, colour, packaging and packing before the bulk run is scheduled. Specification and branding scope are locked in writing at that point.

Our facility is audited by Intertek. Product certification requirements differ by destination market, so we confirm the applicable paperwork for your country when you enquire rather than making a blanket claim. If you need specific documentation for your import file, say so and we will tell you exactly what we can provide.

Yes. Export documentation travels with the shipment and additional paperwork is prepared on request. Tell us the destination country and the broker requirement at enquiry stage so nothing is left to the last minute.

Neutral packing is the standard default. Retail boxes, blisters and mailer-ready cartons are configured in-house, and master carton count, pallet pattern and label format can all be set to your requirement.

Yes, and they are quoted as one combined shipment rather than separate orders. This is common for importers filling a container across several categories.

Payment terms are agreed per order and confirmed in writing with the quotation. If your business has a standard term structure, raise it at enquiry stage so it can be discussed before the specification is locked.